Privacy Policy

PRIVACY POLICY

Effective Date: 2/8/2026

Last Updated: 2/8/2026


This Privacy Policy explains how European Car Care (“we,” “us,” “our”) collects, uses, and shares information when you visit eccservice.com (the “Site”) or contact us.


1) Information We Collect

A. Information you provide to us

When you use the Site or contact us, you may provide:


  • Contact details (such as name, email address, phone number)

  • Appointment/service details (such as vehicle make/model/year, service request details, and notes you submit)

  • Communications (messages and information you share with us by phone, text/SMS, email, or web forms)


B. Information collected automatically

When you visit the Site, we and our service providers may automatically collect:


  • Device and usage data (such as IP address, browser type, device identifiers, pages viewed, date/time of visit, referring/exit pages)

  • Log data needed to maintain the security and performance of the Site

  • Cookies or similar technologies (see “Cookies & Analytics” below)

C. Information from third parties


If you interact with third-party services through our Site (for example, maps, embedded scheduling tools, chat widgets, or payment providers), those providers may collect information according to their own privacy policies. We may also receive information from them (for example, appointment confirmations).


2) How We Use Your Information



We use information to:


  • Provide and manage services, estimates, and appointments

  • Respond to requests, questions, and customer support

  • Send administrative messages (appointment reminders, service updates, estimate approvals, invoices/receipts)

  • Maintain, secure, and improve our Site and operations

  • Detect, prevent, and address security issues, fraud, or misuse

  • Comply with legal obligations and enforce our policies


3) Text Messaging (SMS)


We will not sell, share, or rent your text message opt-in information to any third party for any reason other than to deliver the specific services associated with the campaign. However, we may share your personal data, including your text message opt-in or consent status, with third parties that assist us in providing messaging services, such as platform providers, phone carriers, and other vendors involved in delivering text messages.

Opting Out


You can opt out of text messages at any time by replying STOP (where supported) or by contacting us using the information in the Contact Us section. You may also reply HELP for help (where supported).



SMS Consent and Data Sharing



We will not sell, share, or rent your text message opt-in information to any third party for any reason other than to deliver the specific services associated with the messaging program. However, we may share your personal data, including your text message opt-in or consent status, with third parties that assist us in providing messaging services, such as platform providers, phone carriers, and other vendors involved in delivering text messages.

Marketing Texts


If we send promotional messages, you can opt out at any time using the steps above. Opting out of promotional texts will not prevent you from receiving important service-related messages

4) Cookies & Analytics

We may use cookies and similar technologies to:


  • Make the Site work properly

  • Understand how the Site is used

  • Improve performance and content


You can control cookies through your browser settings. Disabling cookies may affect Site functionality.


Analytics: If we enable built-in analytics or use third-party analytics tools (such as Google Analytics) or advertising pixels, those providers may collect information about your use of the Site subject to their own privacy policies.

5) How We Share Information

We do not sell your personal information. We may share information:


  • With service providers that help us operate (e.g., website hosting, analytics, appointment scheduling, communications/SMS, payment processing)

  • For legal and safety reasons (to comply with law, respond to lawful requests, protect rights/safety, and prevent fraud)

  • In business transfers (if we undergo a merger, acquisition, or sale of assets)

6) Data Retention

We retain personal information only as long as reasonably necessary for the purposes described in this policy, including maintaining business records, resolving disputes, and complying with legal requirements.


7) Security

We use reasonable safeguards designed to protect your information. However, no method of transmission or storage is completely secure.

8) Your Choices and Rights

Depending on where you live, you may have rights to request:


  • Access to the personal information we hold about you

  • Correction of inaccurate information

  • Deletion of certain information (subject to legal/business record requirements)

  • Opt-out of marketing communications


To make a request, contact us using the details below.


9) Children’s Privacy

The Site is not intended for children under 13, and we do not knowingly collect personal information from children.

10) External Links

Our Site may include links to third-party websites or services. We are not responsible for the privacy practices of those sites.


11) Changes to This Policy

We may update this Privacy Policy from time to time. We will post the updated version on this page and update the “Last Updated” date.


12) Contact Us


European Car Care

19240 US Hwy 27, Suite 3, Clermont, FL 34715

Phone/Text: (352) 282-8222

Email: info@eccservice.com